WI-FI Connection Question
Once I submit my passcode and the settings column comes up, it tells me there is no WI-FI connection, yet, I'm connected to WY-FI in my home. Why is this?
iPad, iOS 7.1
User profile for user:
sterling r
User level:
Community Specialist
Hello fargoray,
It sounds like your Wi-Fi is behaving unexpectedly. I recommend these steps from the following article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
- Tap
and Forget this Network.
- Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.- Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thank you for using Apple Support Communities.
All the best,
Sterling