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Changed my AT&T password and now get the "Cannot Get Mail" error message. How can I force the box to appear so I can enter the new password? Or, what else should I do? Thanks!

I changed my AT&T password for Yahoo on the desktop. Now, mail won't update on my iPhone 5 and I get the error message "Cannot Get Mail". What to do? Thanks!

iPhone 5, iOS 7.1

Posted on Apr 12, 2014 7:34 PM

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Posted on Apr 12, 2014 7:54 PM

Go into the Settings app, then to Mail, Contacts, Calendars.


In here, you'll see your Yahoo! account. Tap on it, then tap on the portion where your email appears


You'll see a bunch of black dots covering your password for security, but if you tap on your cursor there, you should be able to back-space it out, then hit save.


Test the results by sending an email to yourself; this will test sending & receiving all with one message!

1 reply
Question marked as Best reply

Apr 12, 2014 7:54 PM in response to JohnHIII

Go into the Settings app, then to Mail, Contacts, Calendars.


In here, you'll see your Yahoo! account. Tap on it, then tap on the portion where your email appears


You'll see a bunch of black dots covering your password for security, but if you tap on your cursor there, you should be able to back-space it out, then hit save.


Test the results by sending an email to yourself; this will test sending & receiving all with one message!

Changed my AT&T password and now get the "Cannot Get Mail" error message. How can I force the box to appear so I can enter the new password? Or, what else should I do? Thanks!

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