I rented 3 movies last night on my Mac Air, and transferred them to my new iPad , but when I tried to play on plane tonight, it said " content not authorized "what am I doing wrong? It shows under rentals, but doesn't play

Hello rockland2u,

Thanks for the question. Due to the special circumstances surrounding Movie Rentals, it may be best to contact our iTunes Store Support team about your purchase. The following article outlines how to report an issue:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933

Thanks,

Matt M.

The reason for this may be related to internet connection. Movie rentals, even though downloaded, will require an internet connection to activate the countdown for the 24 hours expiration period. This might be the reason why it did not play.

You may need to validate the rental prior to watching so it starts the rental period timer and for that you will need an internet connection. You can probably do that by starting the rented movie while connected on a Wifi or right before leaving home. Once you have started playing the movie rental, internet connection is no longer required. You can play anywhere without internet connection.

For more information on movie rentals, you can visit:

https://support.apple.com/en-us/HT201611

Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

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