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Airplay works on my iPhone to Apple TV but not on my iPad?

I purchased Apple TV back in December and cannot get it to work with any iPad in the house. We have three iPhone 5s, and Airplay and Airplay mirroring works on two of our iPhone 5s to our Apple TV (can't get the third one to work). However I cannot get either of our iPads to work. Both have the Airplay icon and when you hit connect to play a video I get "An unknown error occurred -6722". When I hit connect and Mirror, the blue bar comes across the top screen but never plays through Apple TV and about a minute later it disconnects after never appearing on our tv. All of our devices have the current version of iOS 7 (iPhone, iPad, and Apple TV are up to date). I've tried restarting and rebooting with no luck. I don't think it's our wireless network because why would Apple TV work on two of the iPhones then? Please help!

iPad (3rd gen) Wi-Fi, iOS 7.1

Posted on Apr 12, 2014 10:31 PM

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2 replies

Apr 15, 2014 6:19 AM in response to AKfishgirl

Hey AKfishgirl,



Thanks for the question. The common variable here is your Wi-Fi router. Let’s check to see if the commonly used ports are being blocked by a firewall on your router:


Apple TV: TCP and UDP ports and protocols used

http://support.apple.com/kb/HT2463


Well known TCP and UDP ports used by Apple software products

http://support.apple.com/kb/HT6175



Thanks,


Matt M.

Sep 1, 2014 5:24 AM in response to AKfishgirl

Hello all


well, I faced the similar problem. There's 2 AppleTV in my office area. My MacBook Pro, iPad and iPod touch were fine in terms of Airplay function on Apple TV #1. Just not my iPhone 4S, it's always showing Apple TV #2 in the airplay option. Occasionally it picks up Apple TV #1, so I tapped it, but the airplay didn't deliver.


I tried:

power cycles (switch off - wait 10 secs - power on) on iPhone.

power cycle on the Apple TV.

Soft restart via Apple TV's menu.


Finally, i tried something and it worked.

Step 1: connect iPhone to MacBook Pro. It should do a normal syncing.

Step 2: after sync, power off iPhone.

Step 3: power on iPhone.

Step 4: Results - Airplay on Apple TV #1.


i'm no iOS or Mac OS expert. If someone is able to explain why it worked, and why i didn't work, that will be great!

Airplay works on my iPhone to Apple TV but not on my iPad?

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