TS4429: If you see No Service in the status bar of your iPhone or iPad
Learn about If you see No Service in the status bar of your iPhone or iPad
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Helpful answers
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Apr 15, 2014 1:45 PM in response to wisalomanby sheila_m.,Hello wisaloman,
Thank you for the details of the issue you are experiencing with your iPhone. It sounds like you are seeing “No Service” on your iPhone. I see that you came from the article to troubleshoot this issue.
It is important that you follow all the steps in the article. If you have tried steps 1-7, the next step is to contact your carrier:
If you encounter either of the above symptoms on your iPhone, follow these steps to attempt to resolve the issue. Test after each step.
- Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Turn iPhone off and then on again.
- Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
- Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Restore the iPhone.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Additionally, I recommend using the steps in the following article to reset your iCloud password:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Thank you for using Apple Support Communities.
Best,
Sheila M.
