My ipod shuffle is taking hours to restore is this normal?
My ipod shuffle has been 'restoring' for four hours is this normal? If not any suggestions on what I can do to solve the problem.
Thank you
iPod shuffle
User profile for user:
sheila_m.
User level:
Community Specialist
Hello hkitty293,
I would be concerned too if my iPod shuffle was taking a long time to restore. I recommend the 5Rs to resolve this issue:
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems.
• Reset iPod shuffle by turning it off, waiting 10 seconds, and then turning it back on again.
• Retry with a different USB 2.0 port if you cannot see iPod shuffle in iTunes.
• Restart your computer, and make sure you have the latest software updates installed.
• Reinstall iTunes software from the latest version on the web.
• Restore iPod shuffle. See Updating and restoring iPod shuffle software on page 26.
You can find these steps on page 24 of the iPod shuffle User Guide:
http://manuals.info.apple.com/MANUALS/1000/MA1550/en_US/iPod_shuffle_4thgen_User _Guide.pdf
Thank you for using Apple Support Communities.
Best,
Sheila M.