HT5625: Apple ID: How to find your Apple ID
Learn about Apple ID: How to find your Apple ID
Close
Q: new email Old email pops up
-
Apr 15, 2014 9:34 AMby sheila_m.,Hello mitchi1,
Thank you for the question. It sounds like you are being prompted for the password for your previous Apple ID when trying to restore your iPhone.
I recommend reviewing the following article for the issue you described:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.
