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ipad help please, is stuck in passcode/Apple logo sequence?

My ipad ran out of charge, whilst re-charging, I entered the security number and the apple logo appeared, my wallpaper appeared briefly but no apps then the Apple log appeared again and this cycle continues. I have tried updating by syncing with itunes on the PC but it states that the ipad is not a trusted device, it now has 32% of charge but seems frozen in this sequence...help...please. All updates have been installed to date.

iPad

Posted on Apr 13, 2014 1:33 AM

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Posted on Apr 15, 2014 11:34 AM

Hello NinaMally


Follow the steps in the article below to put your iPad into recovery mode and then use iTunes to restore it. As long as you have a back up, then you can put that back up back on once the restore is complete.


If you can't update or restore your iOS device

http://support.apple.com/kb/HT1808


Regards,

-Norm G.

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ipad help please, is stuck in passcode/Apple logo sequence?

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