Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Images permanently resized BUG

I uploaded some images today from my iphone 5 and discovered several are only 960x1280 instead of the full

resolution 3264x2448. It seems when I sent the photos by MMS or Facebook message the phone PERMANENTLY resized the images overwriting the high res originals.


I consider this a major bug.


Is there a way to recover the high res images?

iPhone 4, iOS 5

Posted on Apr 13, 2014 2:42 AM

Reply
6 replies

Apr 13, 2014 3:02 PM in response to wjosten

I agree when I send an MMS resolution of the original image on my phone shouldn't change. However it does - that's the bug!


Can someone try it on their phone and confirm this for me

please.

- take a photo

- send it to someone via mms or Facebook messenger

- upload it from the phone to a computer via USB


What resolution is the image on the PC?

Images permanently resized BUG

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.