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problem with sync iTunes

I am using iPhone 5 with IOS 7.1. I can't sync my phone with my iTunes account.

I have checked the setting of my phone.Setting>General> iTunes Wi-Fi Sync > Sync Now is fade and not allowed to choose. How can I turn it on?


Kindly advise me.


Thanks!

ZNDS

iPhone 5, iOS 7.1

Posted on Apr 13, 2014 4:28 AM

Reply
1 reply

Apr 15, 2014 6:55 AM in response to ZNDS

Hello ZNDS,


Thank you for providing the details of the issue you are experiencing when syncing your iPhone with iTunes over Wi-Fi. I recommend following the steps in the article below for an issue like this:


iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

http://support.apple.com/kb/TS4062


Thank you for using Apple Support Communities.


Best,

Sheila M.

problem with sync iTunes

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