itunes does not recognize my iphone 5 what can I do?
When we plug in our iPhones, itunes no longer recognizes two of the phones in our household. We can't seem to find out why.
iPhone 5, Windows 8, Plug it in but it does not show up
User profile for user:
pedro d
User level:
Community Specialist
Hello there, thekestings.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.