Q: Spinning process indicator never stops
So, I just purchased an iPhone 5C on a Verizon plan. All seems to be set up and working, but I notice that whenever I turn wake the phone, on the main screen beside the WiFi indicator there's what I assume is a spinning process indicator that never stops no matter how long the phone's on. If I return to the main screen from doing anything else, that processor (much like the WiFi "Looking for Networks" process on a Mac) continues to run. Is there a way to keep WiFi but shut this process off?
-gf
iPhone 5c, iOS 7.1
Posted on Apr 13, 2014 9:25 AM
Community Specialists
Hey there Gregory Frost,
It sounds like your Wi-Fi indicator is constantly spinning as long as the phone is on. I would use the following troubleshooting from this article to help troubleshoot the Wi-Fi connetion on the phone:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
- Tap
and Forget this Network.
- Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.- Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thank you for using Apple Support Communities.
Regards,
Sterling
Posted on Apr 15, 2014 6:15 AM