Gregory Frost

Q: Spinning process indicator never stops

So, I just purchased an iPhone 5C on a Verizon plan. All seems to be set up and working, but I notice that whenever I turn wake the phone, on the main screen beside the WiFi indicator there's what I assume is a spinning process indicator that never stops no matter how long the phone's on. If I return to the main screen from doing anything else, that processor (much like the WiFi "Looking for Networks" process on a Mac) continues to run. Is there a way to keep WiFi but shut this process off?

 

-gf

iPhone 5c, iOS 7.1

Posted on Apr 13, 2014 9:25 AM

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Q: Spinning process indicator never stops

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  • by sterling r,Solvedanswer

    sterling r sterling r Apr 15, 2014 6:15 AM in response to Gregory Frost
    Community Specialists
    Apr 15, 2014 6:15 AM in response to Gregory Frost

    Hey there Gregory Frost,

     

    It sounds like your Wi-Fi indicator is constantly spinning as long as the phone is on. I would use the following troubleshooting from this article to help troubleshoot the Wi-Fi connetion on the phone:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    1. Restart your iOS device.
    2. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    3. Tap TS1398_i-1.png and Forget this Network.
    4. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    5. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    6. Update your device to the latest version of software.
    7. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    1. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling

  • by Gregory Frost,

    Gregory Frost Gregory Frost Apr 15, 2014 6:54 AM in response to sterling r
    Level 1 (62 points)
    Mac OS X
    Apr 15, 2014 6:54 AM in response to sterling r

    Thanks. Had to go through this entire process, resetting network settings, but that has cleared the spinning WiFi indicator finally. Much obliged.

     

    -gf

  • by sterling r,

    sterling r sterling r Apr 15, 2014 6:55 AM in response to Gregory Frost
    Community Specialists
    Apr 15, 2014 6:55 AM in response to Gregory Frost

    Glad to help Gregory.

  • by 86hawki,

    86hawki 86hawki Apr 12, 2015 4:41 PM in response to sterling r
    Level 1 (23 points)
    Apple Music
    Apr 12, 2015 4:41 PM in response to sterling r

    I had the same issue with wifi and cellular data, but only when the music app was opened.

     

    Simply resetting network connections worked for me.