Spinning process indicator never stops

Question

Spinning process indicator never stops

So, I just purchased an iPhone 5C on a Verizon plan. All seems to be set up and working, but I notice that whenever I turn wake the phone, on the main screen beside the WiFi indicator there's what I assume is a spinning process indicator that never stops no matter how long the phone's on. If I return to the main screen from doing anything else, that processor (much like the WiFi "Looking for Networks" process on a Mac) continues to run. Is there a way to keep WiFi but shut this process off?

-gf

iPhone 5c, iOS 7.1

Posted on Apr 13, 2014 9:25 AM

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Answer 1

Best reply

sterling r

Community Specialist

Apr 15, 2014 6:15 AM in response to Gregory Frost

Hey there Gregory Frost,

It sounds like your Wi-Fi indicator is constantly spinning as long as the phone is on. I would use the following troubleshooting from this article to help troubleshoot the Wi-Fi connetion on the phone:

iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398

Restart your iOS device.

Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.

Tap and Forget this Network.

Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.

Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.

Update your device to the latest version of software.

Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:

previously connected Wi-Fi networks and passwords

recently used Bluetooth accessories

VPN and APN settings