HT202023: About in-app purchases
Learn about About in-app purchases
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Helpful answers
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Apr 13, 2014 10:20 AM in response to JimRadoby King_Penguin,If they are both proper charges, e.g. one isn't a temporary store holding charge, then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption