HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors

Sherylleanne

Level 1 (0 points)

Q: Despite Resetting my password multiple times, Iphone states disabled. On my laptop, no problem

So how do we facilitate downloads from I tunes when continuously account is noted to be disabled? and yes, I have changed my password 3 times and can access the account on line.

iPhone 5, iOS 7.1

Posted on Apr 13, 2014 9:47 AM

I have this question too

Q: Despite Resetting my password multiple times, Iphone states disabled. On my laptop, no problem

All replies

Helpful answers

by King_Penguin,

King_Penguin Apr 13, 2014 10:23 AM in response to Sherylleanne
Level 10 (135,625 points)

iTunes

Apr 13, 2014 10:23 AM in response to Sherylleanne

Since resetting your password have you logged out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logged back in so as to 'refresh' the account on it ? Does that fix it ?
Reply options

Link to this post

HT203174: iTunes: Possible iTunes Store errors

Q: Despite Resetting my password multiple times, Iphone states disabled. On my laptop, no problem

All replies Helpful answers

by King_Penguin,

All replies

Helpful answers