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Getting notifications of Vulnerability Blocked on Mac

Hello,


A week ago I started receving notifications that I had Vulnerabilty Blocked on my Norton Symantec. I really don't know what this is. I've tried to contact the Norton Company, etc. but they really don't have anything for me. I go to school and the this is the only AntiVirus that we are allowed to use and have on our computers. I have scanned my laptop but I still keep getting these notifications. What can I do? it is reall getting annyoing and I don't know if it is bad for my laptop.

MacBook Air (11-inch Mid 2012)

Posted on Apr 13, 2014 9:47 AM

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Posted on Apr 13, 2014 10:39 AM

Hi Catherine,


How strange they require Norton of all things...


https://discussions.apple.com/thread/5394178?answerId=23234962022#23234962022


Does it give more info, like an IP?


See this thread & some setting akin to the last post there...


https://community.norton.com/t5/Norton-for-Mac/OSX-Norton-Antivirus-Vulnerabilit y-Block-issue/td-p/831184

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Question marked as Best reply

Apr 13, 2014 10:39 AM in response to CatherineL20

Hi Catherine,


How strange they require Norton of all things...


https://discussions.apple.com/thread/5394178?answerId=23234962022#23234962022


Does it give more info, like an IP?


See this thread & some setting akin to the last post there...


https://community.norton.com/t5/Norton-for-Mac/OSX-Norton-Antivirus-Vulnerabilit y-Block-issue/td-p/831184

Apr 13, 2014 11:03 AM in response to CatherineL20

Get rid of Norton.



Norton Antivirus (made by Symantec) has a very long and illustrious reputation for mangling Mac OS X systems, sometimes to the point where a complete reinstall is necessary. Among other things, it installs kernel extensions which are known to cause kernel panics and system freezes; it contains known and documented bugs which can silently corrupt Adobe Photoshop and Adobe InDesign files, destroy a user's ability to authenticate as an administrator, and (on PPC systems) can cause Classic to stop functioning; and Symantec has on at least two occasions now released flawed .dat file updates which erroneously report certain critical Mac OS X files as "viruses." (Deleting these "viruses" causes damage to the system that in some cases renders it unbootable.)


Norton Removal Tool (Symantec Uninstaller):

http://www.symantec.com/business/support/index?page=content&id=TECH103489&locale =en_US

and tell your school (in the nicest possible way) that they are abysmally ignorant.

There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.



You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.


https://discussions.apple.com/docs/DOC-2435


More useful information can also be found here:


www.thesafemac.com/mmg

Apr 13, 2014 12:12 PM in response to CatherineL20

As the others have pointed out, Norton is to be avoided at all costs on the Mac. It is well-known for causing all manner of performance and stability problems on the Mac. In addition, it only does a so-so job of detecting Mac malware. (See the results of my Mac anti-virus testing 2014.)


It also sometimes suffers from false positives in this vulnerability blocking feature. Can you provide us with the exact message that Norton gave you? It should give you information about what vulnerability was involved. Most likely, this is something legitimate that was mis-identified as malicious, but without more information, we can't know anything for sure.


I would normally advise uninstalling Norton. However, the IT folks at your school would probably have a dim view of that. You could try having a talk with them about using an alternate solution. The free version of Sophos is one of the best on the Mac, in general. Talking them into that may be difficult, though, if they are more interested in following procedures than solving problems.

Apr 16, 2014 6:19 AM in response to CatherineL20

Hi,


I am Chetan Savade from Symantec Technical Support Team.


If notifications are enabled by System admin then you can see pop saying Symantec has blocked xxxxx.


You can verify SEP client logs, verify Traffic logs to find what exactly had blocked and why it was blocked.

You will find Traffic logs under NTP feature.


Just to stay on safer side scan the complete system and run the threat analysis tool provided by Symantec if required.


Refer this article: http://www.symantec.com/docs/TECH170735


Best Regards,

Chetan

Getting notifications of Vulnerability Blocked on Mac

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