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on my iphone it says unable to connect to server when i try to download mail.

On my iphone it says "unable to connect to server" when i try to download mail. same account on computer works fine

iPhone 4

Posted on Apr 13, 2014 11:06 AM

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2 replies

Apr 15, 2014 10:55 AM in response to bills47

Hello, bills47.


Thank you for visiting Apple Support Communities.


I would first start with forcing the Mail App to close then attempt to access your account again.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


If the issue persists, the easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.


iOS: Troubleshooting Mail

http://support.apple.com/kb/TS3899


iOS: Gmail account will not connect to Gmail server

http://support.apple.com/kb/TS3058


Cheers,


Jason H.

on my iphone it says unable to connect to server when i try to download mail.

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