HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
Q: on my iphone it says unable to connect to server when i try to download mail.
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Apr 15, 2014 10:55 AMby jason269,Hello, bills47.
Thank you for visiting Apple Support Communities.
I would first start with forcing the Mail App to close then attempt to access your account again.
http://support.apple.com/kb/ht5137
If the issue persists, the easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Cheers,
Jason H.
