HT201363: About Apple ID security questions

Learn about About Apple ID security questions
amacelt
Level 1 (0 points)

Q: I dont know my rescue email or the password to it

I was asked two security questions and after all this time igot them wrong. Now i am locked out. I was sent a new set but i dont know of any rescue email that i set up. Aggravated to say the least.

Windows 8

Posted on Apr 13, 2014 5:19 PM

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amacelt

Q: I dont know my rescue email or the password to it

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  • by Niel,

    Niel Niel Apr 13, 2014 5:30 PM in response to amacelt
    Level 10 (314,616 points)
    Mac OS X
    Apr 13, 2014 5:30 PM in response to amacelt

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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