I cannot remember the answers to my security questions and my recovery email no longer exists
I have forgotten the answers to my security questions and my recovery email address no longer exists
what can i do?
I have forgotten the answers to my security questions and my recovery email address no longer exists
what can i do?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312
You won't be able to change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312
I cannot remember the answers to my security questions and my recovery email no longer exists