Ever since I've updated my 5c, the time keeps messing around. It's never the right time. I've tried manual and also set it automatically. It keeps delaying in time and gives wrong hour/minutes. I cannot set the alarm or do anything because the time is just wrong. I don't have a problem with my other apple devices regarding the new software update, it's just with this phone.
iPhone 5c, iOS 7.1
Hello Basilsami,
It sounds like your phone is not keeping the correct time and date, either when set to automatic, or manual. I recommend these troubleshooting steps from the article named:
iOS: Troubleshooting issues with date and time
http://support.apple.com/kb/ts3920
Follow these steps. Test after each step to see if the issue is resolved.
- Ensure that the version of iOS on your device is up to date.
- If the option to enable date and time automatically is available, turn it on. Tap Settings > General > Date & Time.
- Ensure that your time zone is set up correctly. Tap Settings > General > Date & Time > Time Zone.
If the incorrect date, time, or time zone is being set up automatically on the device, please notify your cellular provider. In the meantime, tap General > Date & Time and turn off Set Automatically. Then set the appropriate time and time zone manually.
Note: The option to set automatically might not be available on all carriers in all countries.
Additional Information
Note: If you find that your device's time is incorrect after you sync with your computer, your computer's time may be incorrect. Verify the computer's time in System Preferences > Date & Time (you may want to select the checkbox to set the computer's date and time automatically).
Thank you for using Apple Support Communities.
All the very best,
Sterling
I've tried these steps before, and they didn't work, Every time I set it manually, it works fine for about ten minutes, then it randomly starts keeping time. As for the automatic date/time set to any time zone, the same happens. This only started after the latest update. This issue is getting worse, the time is getting more inaccurate. Could it be that when I updated it, the location service wasn't on for date/time? Or, does it have to do with bluetooth/wireless? Myphone cannot know which time zone or what the time is in any location.
Thank you for your reply, please help me with this issue.
P.S: My other apple devices are working properly, including my partner's 5c which is set automatically.
Thanks for the update Basilsami. Since you say another iPhone in particular is not affected, it is more than likely a software issue. Try using this article to back up your data on the phone now:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And erase the current installation of iOS and install a fresh one:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
Regards,
Sterling
Setting the time automatically, or manually yet still gives wrong time.
