Recently, my ipad mini has started acting up. Depending on which app Im in it will zoom in and out or when I touchlone part of the screen it takes on another part. I have restarted it, its fine for a while then back to jumping.
iPad mini Wi-Fi, iOS 7.1
Hi colettefromsc,
Thanks for visiting Apple Support Communities.
It sounds like your touchscreen may not be responding correctly. I recommend trying these troubleshooting steps first:
- Restart your device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
- If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
- If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
You can find these steps here:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
If the screen is zooming in and out unexpectedly, you may also want to see if the Zoom accessibility feature is turned on:
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Best,
Jeremy
how do I get my ipad mini to stop jumping. Depending on which app Im in it zooms in and out.
