Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

andinatro Author

Level 1

0 points

iPod nano 1st gen replacement taking forever

Hi,

so I've requested a replacement for my 1st gen iPod nano and I received the box a couple of days later.

I sent them my old iPod and the package tracking shows it arrived on 25 February.

However, when I go to Apple's support site, it still says February 14: Service requested

Is it usual that it takes this long and why haven't they acknowlegded receiving the old iPod yet?

iPod nano

Posted on Apr 14, 2014 8:39 AM

There are no replies.

iPod nano 1st gen replacement taking forever

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up