Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
Thx
Agnes
MacBook Pro, Mac OS X (10.7.2)
Hey agnesfromcopenhagen k,
Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
http://support.apple.com/kb/TS3899
Thanks,
Matt M.
I get a message the message " Can not get mail. Not connected to server" Yet I am connected with Wi-fi and can access all other websites. Can you advise? My iPad is only a month old!
