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am trying to download the itune app

am trying to download the itune app but it doesn't happend I sent you the device serial # DC*******OGP it keep saying it don't exist is the only # i could make out of those small # please help me set this ipod 7 thankyou.


<Edited by Host>

iPod touch

Posted on Apr 14, 2014 8:57 AM

Reply
1 reply

Apr 16, 2014 6:08 AM in response to borie63

Hi borie63,


Thanks for visiting Apple Support Communities.


If you are not able to download or install iTunes for Windows, the troubleshooting steps in this article may help:


Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926


Additionally, if you're using Internet Explorer to download iTunes, see the tips in this article:


iTunes: Downloading iTunes for Windows using Internet Explorer

http://support.apple.com/kb/ts3212


All the best,


Jeremy

am trying to download the itune app

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