Q: mail setup issues

I have setup two email accounts on my Mac, but now have two setup popup boxes open on the main screen that I cannot cancel or close. Because they are unresponsive I cannot open the mail icon. How can I close these?

MacBook Pro with Retina display

Posted on Apr 14, 2014 9:50 AM

I have this question too

Q: mail setup issues

All replies

Helpful answers

by matt00,

matt00 Apr 16, 2014 7:35 AM in response to cottagelife
Level 5 (4,015 points)

Apr 16, 2014 7:35 AM in response to cottagelife

Hey cottagelife,

Thanks for the question. Let’s try force quitting the Mail application (and any other applications that may not be responding):

OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411

Thanks,

Matt M.
Reply options

Link to this post

by cottagelife,

cottagelife Apr 16, 2014 7:59 AM in response to matt00
Level 1 (0 points)

Apr 16, 2014 7:59 AM in response to matt00

Thanks Matt.

I spoke with Nate at Apple support yesterday and he helped figure out what the issue was. And yes, forcing the application to quit was the only way to end mail.
Reply options

Link to this post

by matt00,Helpful

matt00 Apr 16, 2014 8:00 AM in response to cottagelife
Level 5 (4,015 points)

Apr 16, 2014 8:00 AM in response to cottagelife

Hey cottagelife,

Awesome! I’m glad to hear my colleague was able to resolve your issue. Have a great day!

- Matt M.
Reply options

Link to this post

Q: mail setup issues

All replies Helpful answers

by matt00,

by cottagelife,

by matt00,★Helpful

All replies

Helpful answers

by matt00,Helpful