HT204408: Get help signing in to Messages, FaceTime, and Game Center
Learn about Get help signing in to Messages, FaceTime, and Game Center
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All replies
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Helpful answers
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Apr 15, 2014 2:37 AM in response to BerkTVby Corgi Momo,Many users have got stuck in the same problem.
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Apr 20, 2014 10:24 PM in response to BerkTVby MacLion,For an iMac running Snow Leopard 10.6.8, I applied the update as well and didn't use FaceTime right away - AND now I just tried FaceTime and found this! Very disappointing! It seems lately no updates are safe anymore!
Also if you don't have a back up of the right time period no way to revert back to 1.0.2.
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Apr 22, 2014 11:16 PM in response to BerkTVby MacLion,An update for FaceTime 1.0.5 for OSX 10.6 was just posted at App Store. I'm downloading now and hope this fixes the issue!
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Apr 22, 2014 11:19 PM in response to MacLionby MacLion,Seems to work well on the Mac now, but still seems to be unrepaired for connecting to devices running iOS 6.
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Apr 24, 2014 12:32 PM in response to MacLionby MacLion,Here's the official response:
http://support.apple.com/kb/TS5419
Updating iDevices to iOS 6.1.6 should fix the issue on devices running iOS 6.
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Apr 24, 2014 1:57 PM in response to MacLionby baltwo,Amazing that one has to pay for updates to fix Apple's broken software, especially since it's free for Lion and above.
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Apr 24, 2014 8:53 PM in response to baltwoby Corgi Momo,Just curious which updates you are talking about.
Do you mean the update from 1.0.2 or 1.0.4 to 1.0.5 is not free ?
I thought it is.
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Apr 25, 2014 3:52 PM in response to baltwoby Corgi Momo,Thank you for the reply.
As my father-in-law's MacBook (10.6.8) with FaceTime 1.0.4 is not at hand now, I can not check it for myself right away.
But my understanding is :
(1) FaceTime 1.0.5 update is free for download for the OSX 10.6 users who have already purchased and installed FaceTime 1.0.4 or earlier.
(2) The OSX 10.6 users who want to start using FaceTime from now, need to purchase the 1.0.5 for $0.99 (just as other OSX 10.6 users did before).
The latter (2) is because OSX 10.6 does not include FaceTime which was not ready at the time of its release. Due to some accounting regulation, Apple chose to sell the FaceTime to OSX 10.6 users at the mimimum price rather than to add the function afterward for free.
That means every OSX 10.6 user who wants to use FaceTime has to pay $0.99 at some point of time, but I believe Apple is not so greedy to charge the same software twice to fix its bug.
I guess the screen shot you posted might be taken either by a non-OSX 10.6 Mac, or by OSX 10.6 Mac without FaceTime installed. If you see the same page by a OSX 10.6 Mac with FaceTime alreay installed, it will look diffrently.
Anyway, I may be wrong, but I will check it with my father-in-laws' MacBook hopefully this afternoon.
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Apr 25, 2014 11:20 PM in response to Corgi Momoby baltwo,Thanks. I found out that FaceTime doesn't ship w/SL, so anyone who has it, bought it. That being the case, it should only pop up w/the 99¢ price tag.
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Apr 26, 2014 1:58 AM in response to baltwoby Corgi Momo,This afternoon I visited my father-in-law and updated FaceTime 1.0.4 of his MacBook to 1.0.5.
It was free and worked well.
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Apr 27, 2014 5:40 PM in response to Lannyby MlchaelLAX,Be sure to get the word out about FaceTime 1.05, as there are many posts of people with Snow Leopard having problems with 1.04...

