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Purchased FaceTime ver 1.0.4 for iMac running Snow Leopard. Now can't activate.

Purchased FaceTime ver 1.0.4 for iMac running Snow Leopard. Now can't activate.

Get the message "Could not sign in. Please check your network connection and try again"


On Apple Support page titled: FaceTime, Game Center, Messages: Toubleshooting sign in issues


all items in Resolution list are OK, e.g., have an active Internet connection, have a valid Apple ID and verified, etc.

iMac, Mac OS X (10.6.8)

Posted on Apr 14, 2014 11:48 AM

Reply
14 replies

Apr 20, 2014 10:24 PM in response to BerkTV

For an iMac running Snow Leopard 10.6.8, I applied the update as well and didn't use FaceTime right away - AND now I just tried FaceTime and found this! Very disappointing! It seems lately no updates are safe anymore!😮


Also if you don't have a back up of the right time period no way to revert back to 1.0.2.😟

Apr 25, 2014 3:52 PM in response to baltwo

Thank you for the reply.


As my father-in-law's MacBook (10.6.8) with FaceTime 1.0.4 is not at hand now, I can not check it for myself right away.


But my understanding is :


(1) FaceTime 1.0.5 update is free for download for the OSX 10.6 users who have already purchased and installed FaceTime 1.0.4 or earlier.


(2) The OSX 10.6 users who want to start using FaceTime from now, need to purchase the 1.0.5 for $0.99 (just as other OSX 10.6 users did before).


The latter (2) is because OSX 10.6 does not include FaceTime which was not ready at the time of its release. Due to some accounting regulation, Apple chose to sell the FaceTime to OSX 10.6 users at the mimimum price rather than to add the function afterward for free.


That means every OSX 10.6 user who wants to use FaceTime has to pay $0.99 at some point of time, but I believe Apple is not so greedy to charge the same software twice to fix its bug.

I guess the screen shot you posted might be taken either by a non-OSX 10.6 Mac, or by OSX 10.6 Mac without FaceTime installed. If you see the same page by a OSX 10.6 Mac with FaceTime alreay installed, it will look diffrently.


Anyway, I may be wrong, but I will check it with my father-in-laws' MacBook hopefully this afternoon.

Purchased FaceTime ver 1.0.4 for iMac running Snow Leopard. Now can't activate.

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