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One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
How do a reset the device or clear the message?
BillyD
iPad, iOS 7
Hold down the center button and the top unlcok button at the same time for 3 seconds, and it should restart the device.
OhMyPizzaPie wrote:
...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
My iPad is frozen with the iTunes icon on the screen and the USB Cable with an arrow pointing to iTunes icon. How do I get the device unfrozen?
