my mac mouse won't scroll up/down, or left/right, also won't zoom in and out.

I went to system preference, i clicked on mouse. all the extra features that I can check are checked for this Imac mouse. Yet I can't get it to scrol on either side, swipe left or right, or zoom in or out. It's not doing any of the features that I checked for it eccept clicking on things, HELP 😟 ?

Posted on Apr 14, 2014 3:23 PM

Reply
1 reply

Apr 16, 2014 9:16 AM in response to naiyrou

Hi naiyrou,


If you are having scrolling issues with your Apple mouse on your iMac, you may find the following article helpful, in particular this portion:


Mouse doesn't scroll up or down or side to side

  • For mice that have a scroll ball, refer to How to clean your Mighty Mouse.
  • Check the Scrolling speed slide-control at the top, and make sure the “Scroll” checkbox is checked.
  • For scrolling side-to-side, make sure the application you’re using supports side-to-side scrolling.
  • Remember, scrolling is done with one finger, and navigating is done by swiping side-to-side with two fingers.
  • Navigating moves from page to page in a document or internet browser unlike scrolling.

Apple Support: Troubleshooting wireless mouse and keyboard issues

http://support.apple.com/kb/ts3048


Regards,

- Brenden

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my mac mouse won't scroll up/down, or left/right, also won't zoom in and out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.