My redemption code won't work
Someone gifted me iCab, and every time I try to redeem the code for it, it asks if I am 17+. I click ok, and nothing happens.
iPad 2 Wi-Fi, iOS 7.0.4
Someone gifted me iCab, and every time I try to redeem the code for it, it asks if I am 17+. I click ok, and nothing happens.
iPad 2 Wi-Fi, iOS 7.0.4
Hey there Adam9812
It sounds like you are putting in the redemption code for this app into iTunes on your iPad but nothing happens after you confirm your age. I would start by closing the iTunes app and restarting the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists I would next sign out of the iTunes and App Stores in the Settings of your phone, restart one more time, sign back in, and try again.
Thank you for using Apple Support Communities.
Regards,
Sterling
Hey there Adam9812
It sounds like you are putting in the redemption code for this app into iTunes on your iPad but nothing happens after you confirm your age. I would start by closing the iTunes app and restarting the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists I would next sign out of the iTunes and App Stores in the Settings of your phone, restart one more time, sign back in, and try again.
Thank you for using Apple Support Communities.
Regards,
Sterling
My redemption code won't work