Long distance control using ARD
Okay so i just downloaded ARD to control a computer in San Diego. I am in Tucson. is there any way that i can even control that computer in san diego? its not working so far.
You can't expect it work by simply downloading ARD and launching it.
For ARD to work successfully you need to:
Enable Remote Management on the computer in San Diego
Know the (ideally fixed) external IP address of the San Diego location
Know the (ideally fixed) internal IP address of the computer in San Diego
Open ports 3283 and 5900 in the firewall at the San Diego location
Forward traffic for those ports to the internal IP address of the computer in San Diego
Other things you should consider:
WoL won't necessarily work over the internet
Security is an obvious concern so 'strong' passwords are advisable. Better still use VPN
LOM is not a feature built into any Apple hardware apart from the discontinued XServe
Dynamically assigned external IP addresses are liable to change
If you don't know what an external IP address is it's the one given to you by your ISP
If you don't know what an internal IP address is it's the one given to you by your router/firewall
To find out what your external IP address is launch a browser and type in myipaddress.com in the URL field. To find out what your internal IP address consult the Network Preferences Pane.
The specifics on how to configure routers/firewalls for port forwarding vary from device to device so consult the manual that came with that device.
Finally it's possible some or all of the above may be beyond your control and/or skills? If that's so you may have to consider using something else such as Lognein or TeamViewer.
