My Apple air will not start after I put my password

Question

My Apple air will not start after I put my password

My Apple air is frozen after I put in my password

MacBook Air (13-inch Mid 2011), OS X Mountain Lion (10.8)

Posted on Apr 14, 2014 10:55 PM

Reply

Answer 1

Best reply

matt00

Level 5

4,041 points

Apr 17, 2014 6:43 AM in response to Nareshfromqld

Hey Nareshfromqld,

Thanks for the question. I understand you are experiencing issues with your MacBook Air. To troubleshoot these issues, I’d like you to follow the steps in this resource (safe boot, use Disk Utility). While the article is titled for another issue, most of the troubleshooting steps are applicable to your issue:

Mac OS X: Gray screen appears during startup

http://support.apple.com/kb/ts2570

Thanks,

Matt M.

Reply