iMac camera stopped working after Mavericks upgrade

Question

dnw76 Author

Level 1

8 points

iMac camera stopped working after Mavericks upgrade

I just upgraded my iMac to Mavericks and the camera now refuses to work.

Details are:

I've performed every step in this tip https://discussions.apple.com/docs/DOC-6431

Performed all steps in this trouble shooting article http://support.apple.com/kb/HT2090 - yes every step!

Reset the SMC http://support.apple.com/kb/HT3964 and PRAM http://support.apple.com/kb/HT1379

I've installed the Mavericks update OS X Mavericks 10.9.2 Update (Combo)

In addition it makes no difference in another user or in various camera apps and all Apple apps mentioned here http://support.apple.com/kb/PH14085 freeze and need to be force quit.

I've checked and repaired disk permissions, even restarted from recovery partition and checked the disk.

This computer worked fine up until the second I upgraded to Mavericks.

Computer:

iMac

Posted on Apr 15, 2014 3:13 AM

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Answer 1

dnw76 Author

Level 1

8 points

Apr 27, 2014 3:15 AM in response to dnw76

Update

I totally formatted the HDD and reinstalled Mavericks from a USB and the camera worked....

For a while.

It's now stopped working again.

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Answer 2

EZ Jim

Level 7

22,590 points

Apr 27, 2014 8:30 AM in response to dnw76

You have certainly been thorough!

dnw76 wrote: ... I've performed ... all steps in this trouble shooting article http://support.apple.com/kb/HT2090 - yes every step!...

One of the steps in http://support.apple.com/kb/HT2090 is

If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.

What service did the service people tell you was still needed to get your iMac working correctly and why did you not do that?

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