HT201317: My Photo Stream FAQ

Learn about My Photo Stream FAQ
alaina928
Level 1 (0 points)

Q: where are my photos on icloud

My phoitos are not on icloud and I do not know how to find them please help I have already lost a large number of photos because I thought they were backed up on icloud.

iPhone 5s, iOS 7.1

Posted on Apr 15, 2014 6:02 AM

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alaina928

Q: where are my photos on icloud

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  • by Axeman1020,

    Axeman1020 Axeman1020 Apr 15, 2014 6:13 AM in response to alaina928
    Level 6 (14,979 points)
    iPhone
    Apr 15, 2014 6:13 AM in response to alaina928

    Photo Stream photos can not be accessed from iCloud.com.

    Photo Stream is not a backup solution. It is meant as a sync tool to sync your photos across your devices.

    My Photo Stream only holds 30 days of photos on the server and a rolling 1000 photos on your iOS device. Your Camera Roll photos will stay until you delete them and should be transfered to your computer to be backed up.

    iOS: Import personal photos and videos from iOS devices to your computer

     

    To access your Photo Stream photos you need an iOS device running iOS 5 or later, a Mac running OS X 10.7.5 or later or a Windows PC (via iCloud Control Panel) running Windows Vista or later.

     

    iCloud: My Photo Stream FAQ

     

    Backing up your iOS device either via iCloud or iTunes will also back up your Camera Roll however these photos can not be accessed directly. You would need to restore the entire devices to recover them.