My Iphone 5 will not sync with my Itunes. I have updated my drivers, uninstalled and reinstalled my Itunes, done all the necessary steps. Ever since the new software update it will not sync and will not even show my Iphone when i open Itunes.

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My Iphone 5 will not sync with my Itunes. I have updated my drivers, uninstalled and reinstalled my Itunes, done all the necessary steps. Ever since the new software update it will not sync and will not even show my Iphone when i open Itunes.

My Iphone 5 and Itunes no longer sync after I updated my IOS to 7.1 I have done multiple things to troubleshoot. Uninstalled drivers, reinstalled drivers, uninstalled Itunes, reinstalled Itunes, etc.. It will not show my Iphone in Itunes anymore and will not sync.

iPhone 5, iOS 7.1

Posted on Apr 15, 2014 5:08 AM

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Answer 1

sheila_m.

Community Specialist

Apr 17, 2014 2:03 PM in response to bsae14

Hello bsae14,

I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

Thank you for using Apple Support Communities.

Best,

Sheila M.

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