HT201587: About download times for the iTunes Store purchases and rentals
Learn about About download times for the iTunes Store purchases and rentals
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Helpful answers
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Apr 15, 2014 6:02 AM in response to robert114by King_Penguin,If you didn't buy it, and nobody else has access to your account or devices and bought it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption