HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

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Q: there is no sound when I play a video or music also it s not turning off.It s restarting.please help me.

Hi, before 3 months when I start to  play any video or music to listen, I could not hear any sound. if I want to play video as handsfree mode it s not possible to hear any sound other problem is it s not turning off. When you want to turning off it s restarting...please help me.

iPhone 4S, iOS 7.1

Posted on Apr 15, 2014 5:14 AM