Apple Event: May 7th at 7 am PT
Jedes mal wenn ich etwas kostenpflichtiges herunterladen will soll ich meine sicherheitsfragen beantworten.
Da ich mich nicht an die Antworten erinnern kann werden die Antworten an die die so genannte E Mail adresse zum zurücksetzen geschickt.
Allerdings ist mir die angegebene Adresse nicht bekannt weshalb ich keinen zugriff darauf habe.
Kennt ihr das Problem und könnt mir helfen?
iPod touch (5th generation), iOS 7.1
Google translate:
Every time I want to download some paid me to answer my security question.
Since I can not remember the answers me the answers are sent to the so-called e mail address to reset.
However, I am the specified address is not known why I do not have access to it.
Do you know the problem and can help me?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
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