How do I stop my apple id password from resetting automatically?

Question

Karawan Author

Level 1

0 points

How do I stop my apple id password from resetting automatically?

Dear All

My Apple Id has been resetting the password autmatically and I can't stop it from doing so it's a headache

Does anyone have a solution

Thanks in advance

Posted on Apr 15, 2014 7:35 AM

Reply

Answer 1

Dah•veed

Level 9

66,727 points

Apr 15, 2014 8:12 AM in response to Karawan

Please explain this in more detail? How does an Apple ID reset it's password? How are you being told of this? Please post a screen shot if possible. Be sure to obscur personal information before posting.

Take a screenshot on your Mac -

http://support.apple.com/kb/ht5775

Reply

Answer 2

Karawan Author

Level 1

0 points

Apr 15, 2014 8:25 AM in response to Dah•veed

It has to do with an old apple security algorithm

For old apple id's and when they changed the security scheme I got stuck with this password resetting which I can't stop

Reply

Answer 3

Dah•veed

Level 9

66,727 points

Apr 15, 2014 8:26 AM in response to Karawan

Apple ID security issues -

Call Apple Care for your country and ask for the Account Security Team.

http://support.apple.com/kb/HT5699

Reply

Answer 4

Karawan Author

Level 1

0 points

Apr 15, 2014 8:32 AM in response to Dah•veed

Ok thanks a lot

Reply