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Has any one encountered a problem renting Movies and getting an error mesage (-42110)?

Has anyone encountered a problem renting moives and getting an error mesage (-42110) and movies won't play?

Windows Vista

Posted on Apr 15, 2014 6:45 AM

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1 reply

Apr 17, 2014 2:41 PM in response to rainman214

Hello there, rainman214.


The following Knowledge Base article offers up information on your exact error message. It's found in the section entitled: "Specific Conditions and Alert Messages: (Mac OS X / Windows)":

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


"Error 3001," "-42110," or "5103"

This alert is related to iTunes Store movie rentals and authorization issues.

Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.

If your iTunes is up to date, remove the SC Info folder.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Has any one encountered a problem renting Movies and getting an error mesage (-42110)?

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