Trying to change regions, "rental not expired"

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Trying to change regions, "rental not expired"

I'm trying to change my Apple ID region to Canada, but when I try to change it, I get an error that says "you have rentals that are not expired". I rented a movie about a month ago, and already watched it and deleted it. Is there any way to get rid of it off of my account?

iPad 2, iOS 7.1

Posted on Apr 15, 2014 8:50 AM

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Answer 1

brenden dv

Community Specialist

Apr 17, 2014 7:43 AM in response to ajmarucci14

Hi ajmarucci14,

If it has been around a month, you should be able to change it shortly. You may find the following article helpful:

If you have rentals that haven't expired

If you rented a movie, wait 30 days after the date you rented the item. Then, you can change your country.

Apple Support: I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account

http://support.apple.com/kb/TS5375

Regards,

- Brenden

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