TS1493: Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
Learn about Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
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Q: i connected my ipod in laptop and its displaying in other devices and the driver installation failed
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Apr 17, 2014 9:54 AMby sterling r,Hey there harishkannan97,
It sounds like you are unable to use your iPod Nano with Windows 7 because the device driver will not install. I recommend uninstalling iTunes in the order outlined in this article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Then install after following the steps in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for using Apple Support Communities.
Cheers,
Sterling
