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Cannot delete GoDaddy Email Account from iPhone 5s

Hello. I'm having a strange issue. So first off, the email account I'm referencing is a GoDaddy account. I recently changed my password, and somehow outgoing mail stopped working, saying that the password is wrong. I've re-enter the correct password many times, and it still doesn't work. So then I thought, screw it, I'll delete and then re-add the account, but there is no 'Delete' option in the account settings, as shown in all the tutorials. It is not an issue of Restriction settings, as they are off, but I turned them on, and made sure that mail wasn't restricted and it made no difference. Anyone else having this issue? Anyone have any idea what to do?

iPhone 5s, iOS 7.1

Posted on Apr 15, 2014 10:31 AM

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5 replies

Apr 15, 2014 10:49 AM in response to boldelox

Also, I have two other email accounts on my phone, one AOL, and one iCloud, and both of them appear as you would expect when you go into Settings: with toggle buttons for 'Mail' and 'Notes' and a 'Delete Account' option. But in the GoDaddy account, there isn't any of those options, just the specific settings (Incoming/Outgoing Server) and no 'Delete' option. And like I said, it isn't a 'Restrictions' issue. I'm stumped. I've attached screenshots to help explain what I'm talking about.User uploaded file

User uploaded fileUser uploaded file

*And obviously the empty fields are filled out correctly, I've deleted them in the photos for privacy reasons....

Apr 15, 2014 11:06 AM in response to boldelox

Hi Lawrence. For some reason your post isn't showing up, but it did make it through to my email. Copied below for others:


"created by Lawrence Finch in Using iPhone -


You probably have a security profile on the phone that has taken over the settings. Is this a corporate email account? If so you will have to delete the profile from Settings."


It's not a corporate account, but I did use a link provided by GoDaddy to set up the account on my iPhone automatically, so I wouldn't doubt they disable the ability to delete it. Where would I go to edit a Profile under settings?

Cannot delete GoDaddy Email Account from iPhone 5s

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