Apple Warranty in Russia?

Hi,
I have contacted apple about this and no-one is sure. Can anyone tell me if an extended apple warranty for a MacBook is valid in Russia?

MacBook, Mac OS X (10.4.7)

Posted on Aug 21, 2006 2:52 PM

Reply
5 replies

Aug 21, 2006 4:13 PM in response to johnboyinsole

Welcome to the Apple Discussions!

Your original warranty and/or an AppleCare Protection Plan is valid anywhere there is an Apple Authorized Service Provider that can give you service. This page seems to indicate that there are several in Russia. (But I don't speak Russian, I'm going by online translations of the page.)

-Doug

P.S. Several months ago, the AppleCare Protection Plan Terms & Conditions were changed to indicate that ALL Macs were covered for global service.

Aug 27, 2006 9:03 AM in response to ParentalUnit

Thanks everyone. I've had a look at the terms and conditions for the warranty and doesn't say anything about it covering Russia so now i'm unsure again.
Will I be ok to use my laptop charger abroad or will it need a converter. I've got an adapter to fit their sockets, just unsure about the voltage. It's the same as the rest of europe apparently but don't know if I can use it there either 🙂

Aug 27, 2006 11:58 AM in response to johnboyinsole

Hi,

I am using an American-bought macbook in Slovakia with only a plug adapter and it works great, voltage is fine, no problems.

As to the warranty, I recently had some e-mail correspondence concerning my inability to register my applecare agreement in Slovakia. Here, word for word, is what Apple said about the validity of AppleCare agreements worldwide. Pay particular attention to the last sentence, and see if you can decipher what it means!
_____________

Thank you for your email.

The AppleCare Protection Plan you purchased is valid in the United States and Canada.

It will be necessary for you to initially enroll the agreement using an address within the United States or Canada and then transfer the plan to your current address.

Before enrolling your agreement, please register your product at <http://register.apple.com>.

To transfer the plan to an address outside the United States and Canada, please take the following actions:

1. Make sure your new address is updated in our records by visiting <http://www.apple.com/contact/myinfo>. You will need to sign in using your Apple ID and password.

2. Write a letter to Apple that includes the plan's agreement number, the Apple product's serial number, and your name, address, telephone number, and email address. Also indicate your interest in permanently transferring the agreement to this new address.

3. Locate the AppleCare Protection Plan's proof of purchase, such as the sales receipt. You may either fax the letter and proof of purchase to 512-674-8125 or send a copy via postal mail to the following address:

AppleCare Protection Plan Administration
Apple Computer, Inc.
P.O. Box 149125
Austin, TX 78714-9125
U.S.

Please note, Apple offers warranty service worldwide, however service will be limited to the options available in the country from which service is requested.

Best regards,

Apple Online Services Support


MJ

_____

So -- what do you all make of that? Do I get free care for my macbook here or not?

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Apple Warranty in Russia?

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