HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Q: No emails on my Iphone
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Apr 17, 2014 6:53 AMby jason269,Hello, nclarkmurphy001.
Thank you for visiting Apple Support Communities.
There could be a couple causes for this and I will include a couple solutions. Sometimes the account credentials need to be authenticated and can cause this message. Try forcing all applications to close and power cycle the device. Two step verification may be enabled causing this error, try checking if this feature is enabled in Outlook.com on a computer, disable and test. The last solutions I could recommend would be in the second article below.
http://support.apple.com/kb/ht5137
http://support.apple.com/kb/ts3899
Cheers,
Jason H.
