When upgrade my iphone 5 to ios 7.1 the back camera is not working
I saw black screen
And some time the camera working a few second abd freeze with burble color
I reset all setting and erase and reset all setting
The camera working 15 minute only and freeze again
And trying to install refresh ios but the same error
Please help me to resolve this error
iPhone 5, iOS 7.1
Hi nassef2002,
Welcome to the Support Communities!
You are referencing the correct article to troubleshoot the issues you are having with your camera. The first thing I would suggest is removing any protective cases you might have on the iPhone. Then go through the steps in the article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802?viewlocale=en_US
Camera isn't functioning or has undesired image quality
- If the screen shows a closed lens or black image, force quit the Camera app.
- If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
- Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
- Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
- Try turning iPhone off and then back on.
- Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
- If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
I hope this information helps ....
- Judy
Back camera not work when upgrade to ios 7.1
