iPod touch (4th gen) won't connect to my wifi after being lost

Question

Level 1

8 points

iPod touch (4th gen) won't connect to my wifi after being lost

I lost my iPod touch (4th gen) yesterday so "locked" it using iCloud. The nice folks at the vet office found it and I retrieved it today. Noticed it wasn't actually locked, could listen to podcasts and open apps right away, and it syncs fine when I connect it to my computer. But it won't rejoin my home wifi, doesn't even ask for password, just says unable to join. Network is fine, or I wouldn't be able to leave this question! Thanks for any help...

iPod touch (4th generation), iOS 6.1.6

Posted on Apr 15, 2014 1:30 PM

Reply

Answer 1

Best reply

lllaass

Level 10

210,411 points

Apr 15, 2014 2:15 PM in response to acseligman

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Reply

Answer 2

acseligman Author

Level 1

8 points

Apr 15, 2014 2:54 PM in response to lllaass

Thanks, lllaass. Don't have another network to connect to, and did try resetting the iPod with no luck. But resetting the network settings seems to have solved it; asked me for the password and after a couple of tries entering the random 26 characters, I'm in! Sadly, will have lost other network passwords, but that's less important than getting in to mine right now! Thanks again!

Reply