How can I stop Mac OS X Server from accepting email for users that no longer exist?

Question

How can I stop Mac OS X Server from accepting email for users that no longer exist?

I recently noticed that several user accounts are still receiving email even though I believe I've told OS X Server that they're no longer in use.

I have a server that has mail service running, and I use workgroup manager to magage the users. When a user leaves, I uncheck the box in the "Basic" tab named "access account". I also switch to the "Mail" tab and click the "None" radio button. Shouldn't this keep the mail server from accepting mail for this user?

Posted on Apr 15, 2014 2:02 PM

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Answer 1

Best reply

jepping

Level 3

785 points

Apr 27, 2014 11:46 AM in response to Carl Ketterling

Hi Carl,

Asually my client want the option for users that are no longer in use, to forward that usermail to another mailbox. That way you'll know when perhaps a client is still trying to get in touch with your company.

The mailserver will continue to accept mail from that user because the user still exists in your OpenDirectory. Removing the user entirely will fix that, which is basically the same action you take by disabling the user. Or why do you hold on to that user? Do they keep coming back... 🙂

Goodluck!

Jeffrey

StarPine Support

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Answer 2

Apr 28, 2014 6:45 AM in response to jepping

I guess I'm not sure why I didn't delete them. I'll try your suggestion.

Thanks,

Carl

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Answer 3

Apr 28, 2014 8:05 AM in response to jepping

That seems to have done the trick. Thanks!

I think that this is a bug, and I hope it is fixed in later OS versions. Having the user's "Mail = None" option should be enough to keep the user from getting mail (unless I just don't understand that option).

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Answer 4

Apr 28, 2014 10:54 AM in response to Carl Ketterling

It might help if you thought of it this way. The "Mail = None" option means the user is not set to receive mail. It does not remove/delete/disable the user's mailbox and therefore the mail server will continue to accept email for that user as there is still a mailbox to store the mail in.

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