i can't customize my voicemail greeting
when I try and do a custom greeting, it won't save the greeting and goes back to the default
iPhone 4, iOS 7.1
when I try and do a custom greeting, it won't save the greeting and goes back to the default
iPhone 4, iOS 7.1
I have been trying for hours and gone through every single suggestion and still my phone will not change. It lets me record and play a custom greeting and even saves the one I created, but as soon as someone tries to call me it reverts to the greeting that I made some 8 years ago. I have obviously gotten a new phone since then, so maybe that is causing the issue. Does anyone have solutions for this situation?
I have been trying for hours and gone through every single suggestion and still my phone will not change. It lets me record and play a custom greeting and even saves the one I created, but as soon as someone tries to call me it reverts to the greeting that I made some 8 years ago. I have obviously gotten a new phone since then, so maybe that is causing the issue. Does anyone have solutions for this situation?
Go to Settings, turn on cellular, turn off wi-fi.
Return to VM, record your greeting.
I tried all the suggestions above (turning off wi-fi, clearing deleted voice mails, powering off, etc) and I still was not able to save my custom greeting. What finally worked was to delete SAVED voice mails (I deleted most, not all). Hope this helps you!
Nothing worked for me except dialing my voicemail directly like everyone used to do back in the day. Then I deleted my greeting. It automatically goes back to default unless you record a new one. It takes a bit longer to do it this way, but it fixed it. Just push and hold the "1" key on the phone keypad and your voice mail should come up. You will need your password for your voicemail before you can make changes.
Thank you Joe B. Skeen! I read so many solutions, but this is the one that actually worked!
Hey this is Kayla,
So I've been trying to change my voicemail greeting, and it seems that as I go to save it, that it has failed to save and now I don't know what else to do.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
Try it again.
Thank you Joe B. Skeen I have needed to customise my voicemail incase I miss a call from any jobs I've applied for. This was a massive help 🙂🙂
This was extremely helpful followed your instructions and worked like a charm, on IOS 9.
Don't forget to delete all of your old voice mails. That fixed it for me.
deleting vmails did the trick!!! thx
Thank you. That worked. Turning wifi on and off didn't make any difference.
I tried turning Wifi off, I tried resetting. My greeting screen was just frozen.
What eventually worked is going into my deleted voicemails and pushing "Clear All".
It took 20-30 seconds where the phone was frozen, but when it came back my visual voicemail buttons were active again and I could easily record my message.
Thank you!
Along with having my greeting screen frozen I was also not receiving any indication that a call was coming in...no ring, no vibrate, no visual indication on the phone at all. All calls were going directly to voicemail and the greeting was some funky message...maybe it was the default although custom was checkmarked. I also tried resetting, turning off WiFi, checking Do Not Disturb.
HOWEVER...Clearing all my old voicemail messages WORKED!
Thanks so much for sharing! This saved me a trip to the AT&T Store.
I have tried all of the suggestions above and still can't save a custom voicemail greeting. seems like such a simple task, I can't believe Apple hasn't fixed this bug. Any other suggestions? =)
i can't customize my voicemail greeting