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Rezavajdi

Q: I forget my back up password in itunes

I forget my back up password in itunes

What i must to do?

iPhone 5s, iOS 7.1

Posted on Apr 15, 2014 3:28 PM

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Q: I forget my back up password in itunes

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  • by mario49,

    mario49 mario49 Apr 17, 2014 7:15 AM in response to Rezavajdi
    Community Specialists
    Apr 17, 2014 7:15 AM in response to Rezavajdi

    Hello Rezavajdi,

     

    Thank you for using Apple Support Communities.

    For more information, take a look at:

     

    iOS: Troubleshooting encrypted backups

    http://support.apple.com/kb/TS5162?viewlocale=en_US

     

    You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:

    • Leaving the password field blank
    • Your Apple ID password
    • Your computer account password, if you have one
    • Email passwords you may have used
    • Your Wi-Fi network password
    • Website passwords you may have used
    • A password for hard-disk encryption software, if you use it

     

    Have a nice day,

    Mario