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IPHONE RECOVERY MODE PROBLEM

My iPhone 4 turned off unexpectedly. When i plugged it in to itunes, it said it was in "recovery mode" and that i had to restore it. I don't wan't to loose any storage or data so is there anyway to take it out of "recovery mode" without loosing data?

iPhone 4, iOS 7.1

Posted on Apr 15, 2014 8:01 PM

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1 reply

Apr 18, 2014 7:09 AM in response to jojo-camaro

Hey jojo-camaro,



Thanks for the question. Unfortunately, if your iPhone is in recovery mode the only solution is to restore it. However, if you made a backup previously (or if you had iCloud automatically back up most of your information) you can restore the backup after restoring your iPhone:


Restore your iPhone using iCloud - iCloud - iPhone Basics - Apple Support

http://support.apple.com/kb/TI74


You can also salvage data from any iTunes backups that may have previously been made. To check if you have a backup in iTunes, see the following:


iTunes: About iOS backups

http://support.apple.com/kb/HT4946


I understand how frustrating this may be, data loss is never fun. But I am here to help you salvage as much data as possible. If you have any further questions please feel free to ask.


Additional Information:


Recovering iCloud contacts, calendars, and bookmarks from an iTunes backup of an iOS device

http://support.apple.com/kb/TS4108


If you can't update or restore your iOS device

http://support.apple.com/kb/HT1808



Thanks,


Matt M.

IPHONE RECOVERY MODE PROBLEM

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